sigi77 Privacy Policy

Scope and Data Controller

This Privacy Policy applies to all personal information collected and processed by sigi77 in connection with: (a) the sigi77 website and online gaming platform; (b) the registration and management of player accounts; (c) all financial transactions including deposits and withdrawals; (d) customer support interactions; (e) marketing and promotional communications; and (f) any other service or feature offered through the sigi77 platform.

For the purposes of the Philippines' Data Privacy Act of 2012 (RA 10173), sigi77 acts as the personal information controller in respect of all personal data collected from players and visitors in connection with the sigi77 platform. By registering an account or using the sigi77 platform, you acknowledge and consent to the data processing practices described in this Privacy Policy.

This Privacy Policy should be read together with the sigi77 Terms and Conditions, which govern your use of the platform and are incorporated into this Policy by reference.

Personal Data We Collect

sigi77 collects personal information only to the extent necessary to provide its services, comply with legal and regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect are described below.

When you create a sigi77 account, we collect the following information: full legal name, date of birth, email address, mobile phone number, and Philippine residential address. This information is required to establish and maintain your account and cannot be withheld without preventing account creation.

In compliance with PAGCOR's anti-money laundering and player protection requirements, sigi77 collects identity and address verification documents from all players prior to processing their first withdrawal. Accepted documents include Philippine-issued government IDs (PhilSys National ID, UMID, passport, driver's licence), and address verification documents (utility bills, bank statements). Copies of submitted documents are retained for regulatory compliance purposes.

sigi77 processes and retains records of all financial transactions associated with your account, including deposit amounts, dates, payment methods used, withdrawal requests, processing status, and transaction reference numbers. Payment instrument details (e.g. GCash wallet numbers, masked card details) are handled through certified third-party payment processors and are not stored in full on sigi77 servers.

sigi77 maintains a complete record of your gaming activity, including: game sessions played, bet amounts placed, game outcomes, bonus activations and wagering progress, and responsible gaming limit settings. This data is used for account management, dispute resolution, fraud prevention, and regulatory reporting.

When you access the sigi77 platform, we automatically collect certain technical information including: IP address, device type and model, operating system and version, browser type and version, session timestamps, referring URL, and geolocation data (country/region level). This data is used for security monitoring, platform optimization, and regulatory compliance purposes.

sigi77 retains records of all communications between you and our customer support team, including live chat transcripts, support ticket contents, and any emails exchanged. These records are retained for quality assurance, dispute resolution, and regulatory audit purposes.

How We Collect Your Personal Data

sigi77 collects personal data through the following channels and mechanisms:

The majority of personal data sigi77 holds is provided directly by you during the registration process, during KYC verification, when using the cashier for deposits and withdrawals, when contacting customer support, and when updating your account profile settings. You are responsible for ensuring that all information you provide to sigi77 is accurate, complete, and current.

Technical and gaming activity data is collected automatically as you interact with the sigi77 platform. This includes data collected through server logs, session tracking, and standard web analytics tools. Automatically collected data is used primarily for security, fraud prevention, and platform performance purposes.

When you deposit or withdraw funds using GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, or USDT, sigi77 receives transaction confirmation data from the respective payment processor. This typically includes a transaction reference number, the payment amount, and a confirmation of the payment method used. Full payment instrument details (e.g. complete card numbers) are not passed to or stored by sigi77.

sigi77 uses cookies and similar tracking technologies to collect certain technical data as described in Section 7 of this Policy. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

How sigi77 Uses Your Personal Data

sigi77 uses the personal data we collect for the following specific purposes, each supported by a valid legal basis as described in Section 5:

• Account management: Creating, maintaining, verifying, and administering your sigi77 player account, including processing login requests, managing settings and preferences, and handling account queries.
• Transaction processing: Processing and recording all deposits and withdrawals in Philippine Peso through your chosen payment method, including GCash, PayMaya, and Philippine bank transfers.
• Identity verification: Conducting KYC checks to verify your identity and age in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Regulatory compliance: Meeting sigi77's obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act (RA 9160 and amendments), the Data Privacy Act (RA 10173), and other applicable Philippine legislation.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, account compromise, bonus abuse, and other prohibited conduct on the sigi77 platform.
• Customer support: Responding to your queries, resolving disputes, processing complaints, and maintaining records of all support interactions for quality assurance.
• Responsible gaming: Monitoring gaming activity to identify problem gambling indicators and, where appropriate, applying responsible gaming interventions in line with sigi77's responsible gaming obligations.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform news where you have consented to receive such communications. You may withdraw consent at any time via your account settings or by contacting support.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the sigi77 platform's performance, user experience, and game lobby content.

Legal Basis for Processing

Under the Philippines' Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, sigi77 relies on the following legal bases to process your personal data:

• Contractual necessity: Processing required to fulfil our contractual obligations to you under the sigi77 Terms and Conditions — including account creation, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and the Data Privacy Act itself — including KYC verification, transaction monitoring, and regulatory reporting.
• Legitimate interests: Processing carried out in pursuit of sigi77's legitimate business interests where these are not overridden by your rights — including fraud prevention, platform security monitoring, and aggregated analytics for platform improvement.
• Consent: Processing based on your explicit, freely given, informed consent — primarily in the context of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Sharing Your Personal Data

sigi77 does not sell your personal data to third parties under any circumstances. Your personal information is shared only in the following limited and necessary circumstances:

When you make a deposit or request a withdrawal, relevant transaction data is shared with the payment processor handling that transaction — including GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, Metrobank, Visa/Mastercard network processors, or blockchain network validators for USDT transactions. Each processor handles your data under their own privacy policy and is subject to Philippine financial regulations applicable to licensed payment service providers.

Game sessions on sigi77 are facilitated by third-party game providers including JILI Gaming, PG Soft, Pragmatic Play, and others. These providers may receive anonymised session data (such as session ID and bet amounts) necessary to run the game and record outcomes. They do not receive your personally identifiable registration or KYC data.

sigi77 is required to share certain player information with PAGCOR and other competent Philippine authorities as part of its regulatory obligations. This includes suspicious transaction reports filed under the Anti-Money Laundering Act and responses to lawful regulatory inquiries or court orders. Such disclosures are made under legal compulsion and sigi77 discloses only the minimum information required to satisfy the regulatory or legal demand.

sigi77 uses reputable third-party service providers for specific operational functions including cloud infrastructure, cybersecurity monitoring, fraud detection, and customer support software. These service providers process personal data only on sigi77's documented instructions and are contractually prohibited from using your data for any other purpose. All service providers are assessed for compliance with applicable data protection standards before engagement.

Cookies and Tracking Technologies

sigi77 uses cookies, web beacons, and similar tracking technologies to operate and improve the platform. A cookie is a small data file placed on your device when you access the sigi77 website. Cookies do not contain executable code and cannot access other files on your device.

These cookies are essential to the operation of the sigi77 platform and cannot be disabled without affecting core functionality. They include session authentication cookies that keep you logged in during your gaming session, security tokens that protect against cross-site request forgery, and cookies that maintain your language and display preferences. No personal information beyond your session identifier is stored in these cookies.

Functional cookies remember choices you have made on the platform — such as your preferred lobby filter settings or responsible gaming notification preferences — so you don't need to reconfigure them every session. These cookies are set by sigi77 and persist for a defined period.

sigi77 uses analytics tools to collect aggregated, anonymised data about how visitors and players interact with the platform. This data helps us understand which areas of the platform are performing well and where improvements can be made. Analytics data is processed in aggregate form and does not identify individual users.

You can manage or disable cookies through your browser's privacy settings. Most modern browsers allow you to block all cookies, block only third-party cookies, or receive a notification before a cookie is set. Note that disabling strictly necessary cookies will prevent you from logging in to your sigi77 account, as session cookies are required for authentication.

Data Retention

sigi77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Active account data: Retained for the duration of your active account relationship with sigi77 and updated as you modify your account information.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of account closure, in compliance with PAGCOR's record-keeping requirements and the Philippines' Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with BSP financial record-keeping guidelines and PAGCOR regulations.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each gaming session for dispute resolution and regulatory audit purposes.
• Customer support records: Retained for three (3) years from the date of the final communication in each support interaction.
• Technical and security logs: Retained for twelve (12) months, after which they are deleted or anonymised unless a specific security investigation requires longer retention.
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance documentation purposes.

Upon the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised in accordance with sigi77's internal data lifecycle management procedures.

Data Security

sigi77 implements technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption on all data transmitted between your device and the sigi77 platform
• Encryption at rest for sensitive personal data stored on sigi77 servers
• Access controls limiting internal access to personal data on a strict need-to-know basis
• Multi-factor authentication requirements for all internal system administrators
• Regular security audits and penetration testing of the sigi77 platform infrastructure
• Continuous monitoring of platform access logs for suspicious activity
• Incident response procedures for prompt action in the event of a data breach

While sigi77 takes extensive precautions to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the security of your own sigi77 account credentials. Do not share your password with anyone and ensure your registered mobile number is under your sole control.

Your Data Privacy Rights

Under the Philippines' Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of the personal data sigi77 holds about you. To exercise any of these rights, contact sigi77 customer support using the details in Section 15.

Children's Privacy

The sigi77 platform is strictly intended for adults aged 21+ in accordance with PAGCOR regulations and applicable Philippine gambling law. sigi77 does not knowingly collect personal data from individuals under the age of 21. All player accounts are subject to mandatory KYC age verification before any real-money transaction is processed.

If sigi77 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately closed, all pending transactions will be voided, and the collected data will be deleted or retained only to the extent required by applicable law and regulatory obligations. If you have reason to believe that a minor has submitted personal data to sigi77, please contact customer support immediately.

Third-Party Links and Services

The sigi77 platform may contain references to or integrations with third-party services, including payment processors and game providers. Each third-party service operates under its own privacy policy, which governs that party's collection and use of your personal data in connection with their service. sigi77 is not responsible for the privacy practices of third-party services and recommends that you review their privacy policies independently.

sigi77 does not include links to unrelated external websites in the course of normal platform operation. Any reference to a third-party service within the sigi77 platform is limited to providers directly involved in delivering the services described in these Terms and this Privacy Policy.

International Data Transfers

Some of the game technology providers and infrastructure service providers used by sigi77 operate servers located outside the Philippines. Where personal data is transferred to a country that may not provide an equivalent level of data protection to the Philippines, sigi77 ensures that appropriate safeguards are in place, including: contractual data processing agreements incorporating the data protection standards required by RA 10173; transfers only to countries recognised by the NPC as providing adequate protection; and, where applicable, your explicit consent to the specific transfer.

sigi77 minimises international personal data transfers to the extent possible and ensures that any cross-border transfer is documented and justifiable under RA 10173 and NPC Circular 17-01 on cross-border transfers of personal data.

Changes to This Privacy Policy

sigi77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, platform functionality, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address associated with their sigi77 account and/or via a prominent notice on the platform for a reasonable period prior to the change taking effect.

The "Last Updated" date displayed at the top of this page will be revised whenever this Policy is updated. Your continued use of the sigi77 platform following the effective date of a Policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept an updated Privacy Policy, you must cease using the platform and may close your account by contacting customer support.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or sigi77's handling of your personal data, please contact our customer support team. For data privacy matters specifically, including data access requests, rectification requests, or erasure requests, please clearly indicate "Data Privacy Request" in your enquiry so our team can route it appropriately.

sigi77 will acknowledge privacy requests within five (5) business days and aims to fully resolve all privacy-related enquiries within thirty (30) days. If a matter cannot be resolved within 30 days, sigi77 will notify you of the reason for the delay and the expected resolution timeline.

For unresolved privacy concerns, you may also contact the National Privacy Commission of the Philippines, which is the competent supervisory authority for data protection matters under RA 10173.